When download speeds go kerplunk, more data may help.
How to Add Data to Viasat Internet for Faster Speeds
If your satellite internet speeds suddenly drop to painfully slow dial-up speeds, then you probably have a data dilemma. You’ve run out of priority data and your download speeds are getting throttled to 1–3 Mbps.
There are three ways to repair internet speeds after they’ve been slowed on satellite internet.
- Upgrade to a Viasat internet plan with more data.
- Buy more data. (Only available with select plans.)
- Prevent data overuse next month by monitoring your data.
How to get a Viasat plan with more data
Viasat doesn’t charge a fee for changing your internet plan to a plan with more data, so you can upgrade or downgrade whenever you want.
Viasat offers multiple plans which all have different amounts of data. If you’re not sure how much data you need, log in to MyViasat.com to check on your data usage throughout the month.
You can change your plan by calling Viasat customer service (+1-855-463-9333) or by accessing your account online.
Data valid as of 2/26/2021. Speeds and pricing vary by area and are subject to change.
*$200/mo after 3 months.
†$150/mo after 3 months.
‡$70/mo after 3 months.
How to upgrade your Viasat plan online
Here are the steps to changing your Viasat plan online.
- Login to your account on My Viasat.
- Go to “Plan” (across the top menu).
- Click “Change my plan.” This will show you all other Viasat internet plans available in your area.
- Select the plan you’d like to change to.
- Review changes on the summary page, which includes details about changes in your monthly rate.
- Click “Confirm” or hit “Cancel” to keep your current plan.
- After changing your plan, your modem will be offline for a few minutes while your modem resets to the new plan.
- Once your modem has reset, you’re up and running with your new plan and new data package.
Customers in rural areas are much more likely to have data limits on their internet services. But new technologies and government programs are working to improve services. So, it’s a good idea to check periodically to find out if you have better options than your current plan.
You may have plans available in your area that offer more data, faster speeds, or lower rates. For tips on finding the best plan in your area, check out Best High-Speed Internet In Rural Areas.
If you haven’t checked lately, find out which internet companies offer service in your area by typing in your zip code below.
How to add more data to your Viasat monthly plan
Some Viasat plans offer the option to buy more data if you run out before the end of the month. Adding more data is only available with Viasat Liberty plans and older plans that have a hard data cap, like Viasat Classic or Evolution.
To add more data, follow these steps.
- Login to your account on My Viasat.
- Check data usage on your home screen. This will include the date that your next month’s data will hit your account. If you think you can’t wait until then to restore speeds, proceed to step
- Under the “Plan” menu (top of the page), click on “Buy More Data.”
- Data increments and prices will appear.
- 1 GB for $10
- 5 GB for $48
- 7 GB for $67
- 10 GB for $95
- Select a data purchase option and hit “Confirm Purchase.”
- Your data usage monitor on the home screen should update automatically. Data is available as soon as your purchase is completed.
- Most Viasat plans do not have a hard data cap, so buying extra data won’t help restore speeds.
- Viasat data (including extra data purchased) does not roll over into the next month. It’s use it or lose it.
Why is speed connected to data?
Most satellite internet plans have a limited amount of data. Even “unlimited” plans aren’t really unlimited—they have a limited amount of full speed priority data and an unlimited amount of slow data. If you exceed your monthly data threshold, your speeds will be throttled down to drastically slow speeds between 1 to 3 Mbps until the next billing cycle begins.
Typically, satellite internet download speeds are fast enough for streaming, video conferencing, and even some gaming. But if you reach that data threshold, all that activity will grind to a halt. Usually, you can’t even watch YouTube with throttled speeds. And if you’re working from home, you can’t use Zoom either. Throttling is a big problem for many satellite internet users.
When will I get full speed data again?
You can find out when you’ll get back to full speeds by logging into My Viasat. On the home screen, your monthly data usage will appear. This screen will also tell you when the new billing cycle will begin and you’ll be back to full speeds.
If you’ve maxed out your full speed data allotment, the only way to increase speed on a Viasat Unlimited plan is by upgrading to a plan with more data.
When buying extra data won’t help
All Unlimited Viasat plans have a limited monthly allotment of full speed data, although if you exceed that amount you can keep using the internet at reduced speeds. If you’re on an unlimited plan, you can’t add extra full speed data if you go over your allotment.
If you’re experiencing slowing because you’ve used up your allotment of full speed data, you can try accessing the internet during off-peak hours for slightly higher speeds. But there is no guarantee that you’ll have faster speeds in the middle of the night. You might just have to wait it out until your usage resets to zero at the end of the billing cycle.
Data management tips
Running out of data on a satellite internet plan is frustrating. Whether you’re getting kicked off the internet or throttled to slow speeds, it’s not a pleasant experience. Rural areas are much more likely to have data limits on internet services, even though customers in rural areas
Streaming with Netflix, Amazon Prime, Hulu, Disney+, and other services uses far more data than almost any other activity on the internet. Minimizing streaming activity is the best thing you can do to minimize your data usage. Getting satellite TV or watching live TV with an antenna is worth the price if it means you don’t run out of data mid-month. If you use live TV for your daily dose of the news and evening entertainment, then you can enjoy some occasional streaming without worrying about running out of data.
To prevent running out of priority data before the end of the month, take steps to manage your data usage so it doesn’t happen again.
6 Tips to maximize your data plan
- Use the Viasat app to keep track of your data usage.
- Watch live TV or satellite TV instead of streaming services most of the time.
- When you are occasionally streaming, keep video set to the lowest quality (DVD).
- Turn off auto-play features and disable pop-ups on social media and news websites.
- Rethink smart devices and security cameras if you’re low on data.
- Turn off your video camera in video calls.
FAQ about How to Add Data to Viasat
How do I buy more data with Viasat?
If you have a Liberty plan, you can buy more data by accessing your Viasat account online or by calling Viasat customer service at +1-855-463-9333.
Does Viasat have unlimited data?
Yes, most Viasat plans have unlimited data. Liberty plans are the only Viasat plans that do not have unlimited data—they have a hard data cap. But even if your plan has unlimited data, you will still have a limited amount of full speed data. If you exceed that amount, you’ll be able to keep using the internet but at reduced speeds.
If faster speeds aren’t mandatory for work or school, you can simply wait until the start of the next billing cycle, when you’ll get a new batch of data and normal speeds will resume. Or, you can upgrade your plan and start getting more data every month to do more of what you love.
How do I maximize my data plan?
To maximize your data plan, keep video streaming set to the lowest quality (DVD) and turn off auto-play features on social media and news websites. If you’re nearing your data cap, you can also keep data usage low by turning off your video camera in Zoom meetings and postponing software updates. Use the Viasat app to keep track of your data usage.
1. Viasat website, “How to Buy More Data with My Viasat,” October 2020. Accessed February 24, 2021.