Learn your actual internet speed
Are your internet speeds as fast as what you’re paying for? It’s easy to check up on what speeds your internet provider is actually delivering to your home. So, before you call your internet company to complain about slow internet, take a one-minute internet speed test.
Most providers deliver speeds close to what they advertise—although speeds aren’t actually guaranteed. That’s why you’ll see internet companies advertising “speeds up to.”
If your internet isn’t delivering speeds close to advertised speeds, find out what’s causing the problem. It could be caused by something on your end or on the internet provider’s end.
Internet speeds often vary throughout the day, so test your internet speed several times during the day to get a good indication of the average speeds you’re getting from your internet provider. Keep in mind that evening and weekend speeds might be slower.
If your speeds are consistently a lot lower than what you’re paying for, check out the internet speed troubleshooting tips below. And if nothing is helping to restore speeds, contact your internet provider to find out what’s wrong.