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Satellite internet providers summary

• Viasat: Available nationwide
• HughesNet: Available nationwide
• Starlink: Expected to launch in 2020

Discontinued satellite ISPs

• dishNet: No longer available, but you can bundle DISH with internet from other providers
• EarthLink: Discontinued satellite internet but now sells HughesNet internet
• Exede: Changed branding to Viasat
• WildBlue: Acquired in 2009 by Exede (now Viasat)

So, should you get Viasat or HughesNet?

Here’s a quick look at the highlights of the two leading satellite internet providers. For a more in-depth comparison, check out our Viasat vs. HughesNet review.

Why choose Viasat?

Speed

The biggest reason to get Viasat Internet is the speed. Viasat offers speeds up to 100 Mbps in many locations, which is four times faster than the top HughesNet speed. That speed lets you do things like stream movies in HD or have several people use your connection at once.

Free Installation

Viasat offers free installation, a low equipment leasing fee of just $9.99 per month, and plenty of ways to contact customer service if you have any issues.

Lots of choices

There are a variety of Viasat plans with different speeds, pricing, and data caps—although Viasat likes to call them “data thresholds” because your service won’t get cut off if you hit the limit.

If you reach the threshold before the end of the month, Viasat will deprioritize your data on the network. That means your connection will be much slower for the rest of the month. So, pick a plan that gives you enough priority data to last through the month.

If you want the fastest satellite internet available with low fees and free installation, get Viasat.

Why Choose HughesNet?

Best value

HughesNet offers the best value on satellite internet because it gives you the most speed for the lowest price. Viasat does have one cheaper package than HughesNet, but the download speed on that package is only 12 Mbps, which falls below the FCC broadband standard. When you compare only satellite plans that meet the broadband standard, you could save over $10 per month by choosing HughesNet.

Data bonus zone

HughesNet data caps range from 10 GB per month up to 50 GB per month. If you hit your data limit, your service will still work, but it will be much slower for the rest of the month. So instead of experiencing download speeds of 25 Mbps like you normally would, your connection will be slowed to 1 to 3 Mbps, which may prevent you from streaming video content steadily. (Netflix’s lowest recommended speed is 1.5 Mbps, although they recommend at least 3 Mbps for standard definition streaming.) You can buy extra data if you need it, but you can save data by using the Bonus Zone. The Bonus Zone is during the off-peak hours between 2:00 a.m. and 8:00 a.m. You get 50 GB per month of Bonus Zone data with each plan.

Free installation when you lease

HughesNet offers free installation if you lease your gateway (which is $9.99 per month for the first year and $14.99 per month thereafter). But it charges up to $199.00 for installation if you purchase your gateway. When you add that to the cost of purchasing the gateway, it’s easy to see why we recommend leasing the equipment.

For the lowest price on satellite broadband internet, go with HughesNet.

Pros and cons of satellite internet

Satellite vs. DSL vs. cable

Because of small data allowances and latency issues, satellite internet can’t quite keep up with DSL or cable internet. But that doesn’t mean it’s miles behind them in every category.

For a more accurate pricing comparison, let’s look at what a 25 Mbps plan might look like from each provider type. This is a useful speed to compare since it’s a good fit for a household of 2–4 people who need access to Ultra HD streaming.

You may have noticed the price range for satellite internet is much broader than that of DSL and cable. The variation comes from HughesNet, which sets all its plans at 25 Mbps but adjusts the pricing based on the data allowance, unlike DSL and cable plans, which are priced by speed.

With those comparatively high prices and low data allowances, satellite internet keeps up with the competition by offering something its competitors can’t: wide availability.

Satellite internet is an excellent solution for rural areas that don’t have a connection for DSL or cable internet.

Satellite internet: What it is and how it works

Satellite internet uses a satellite in space, a satellite dish at your home, and the provider’s Network Operation Center (NOC) to provide you with internet services, even in hard-to-reach rural areas. Thanks to its advanced technology, satellite internet offers high-speeds that greatly surpass dial-up internet.

Sitting over the equator, satellites can send and receive signals through “spot beams” that cover most of the US. As long as you’re within one of these beams and other users aren’t using all the data capacity, you can get satellite internet service.

There are two main choices for satellite internet: Viasat (formerly Exede) and HughesNet. Either can set you up with a small satellite dish pointed toward its satellite in the southern sky and a modem/router for your home.

Data transfers from your home internet devices to the satellite in space and then to the NOC back on Earth—and back. All of this happens in a fraction of a second.

For more on the ins and outs of satellite internet, check out “How Does Satellite Internet Work?”

Satellite internet FAQ

What equipment will I need for satellite internet to work?

To use satellite internet, you’ll need an internet-ready device (like a computer, tablet, or gaming console), a modem/router, and a satellite dish. You probably already have internet-ready devices at home, and your satellite internet provider can set you up with a modem/router and satellite dish.

Which modems and routers work with satellite internet?

Both HughesNet and Viasat have their own modems because satellite internet modems don’t have industry standards. While they also have modem/router combos, you can buy your own router, such as the NETGEAR Nighthawk. Almost any modern router will be compatible.

How fast is satellite internet?

Viasat has a wide range of plans with maximum download speeds from 12 Mbps to 100 Mbps. All HughesNet plans come with up to 25 Mbps. Most satellite internet plans have 3 Mbps upload speeds.

How do I know if I qualify for subsidized broadband internet service through the FCC Lifeline program?

The Lifeline program offers a $9.25 per month discount on internet service with Viasat, HughesNet, or dozens of other internet providers. If you live on Tribal Lands, you may qualify for additional services.

How can I get internet access on Tribal Lands?

You can get internet on Tribal Lands with satellite internet, DSL and dial-up internet (which run through phone lines and are not available everywhere), and wireless (which is broadcasted using cellphone towers and will work if you have good mobile service in your home). Cable internet from companies like Xfinity or AT&T or fiber internet with Google Fiber or Frontier Fios are usually not available on Tribal Lands.

Many Tribal Lands are underserved in regards to high-speed internet services. NPR reported that only 50% of individuals on Tribal Lands had access to high-speed internet.

You can find out more about bringing internet service to your area (or your home) by checking into the FCC’s internet assistance programs for Tribal Lands. Recognizing that rural areas are more likely to not have access to internet, the FCC offers Enhanced Lifeline Benefits for Tribal Lands.

How can I get quick access to internet during the COVID-19 pandemic?

You can get quick internet access by first finding out which providers are in your area. If your options are limited, or too expensive in your area, check into hotspotting off your mobile phone or and then checking to see if you qualify for aid. Take the first step to home internet service by finding out which internet companies offer service in your area by typing your ZIP code into the box below.

If I am out of work or affected by the coronavirus pandemic, will my internet get shut off for non payment?

If you’ve been affected by the coronavirus pandemic, reach out to your internet service provider to let them know. Over 500 internet and telecom companies across the nation have signed the Keep Americans Connected Pledge, which waives late fees and promises that services will not be shut off if you’ve been affected by the pandemic. Contact your internet provider to find out more.

How can I get the internet if I don’t qualify for government subsidized internet but I can’t afford broadband due to being furloughed or other events?

You might actually qualify for the Lifeline government program, even if your income is usually too high. During the coronavirus pandemic, some rules of the Lifeline program were waived to help people quickly get internet services and promote social distancing.

How does satellite TV work?

Satellite TV works in a relay system similar to satellite internet, but it uses a set-top box and a TV instead of a modem and internet-ready device.

How can I get high-speed internet in rural areas?

Satellite internet is available in almost every rural area in the US. Satellite internet plans come with download speeds from 12 Mbps to 100 Mbps, and 25 Mbps is the current FCC standard for high-speed internet.

What is satellite broadband?

Satellite broadband is another term for high-speed satellite internet. The FCC standard for broadband requires a minimum download speed of 25 Mbps.

Is satellite internet good for gaming?

Because of the distance satellite internet data has to travel—22,000 miles to outer space and back twice—lag is unavoidable. Any game that requires rapid response, like Call of Duty and other first-person shooters, will be unplayable with satellite internet’s delay.

Is satellite internet a good option?

Satellite internet is a great option when DSL, cable, and fiber internet aren’t available. It comes in high speeds up to 100 Mbps, but it can be a bit pricey. Data caps and lag associated with satellite internet make it less than perfect as well, but it can get the job done and is certainly better than no internet at all.

Is satellite internet better than DSL?

Depending on the provider, DSL and satellite internet speeds are on par with each other. Satellite is more widely available, but DSL usually has higher data caps. Refer to our Satellite vs. DSL vs. Cable section to determine which internet type is best for you.

Can you stream with satellite internet?

Yes, it’s easy to stream with satellite internet. You may notice some lag if you’re skipping around the video, but once a show starts streaming, it will download at a normal pace. Both HughesNet and Viasat have options to help you save data when you stream so you don’t use up your data allowance too quickly.

Satellite internet: Fact vs. fiction

FICTION: Satellite internet is slow.

While satellite internet can’t deliver the gigabit speeds of some fiber-optic internet providers, its top speeds still reach up to 100 Mbps, which is competitive with many cable and DSL providers. Eight of the twelve residential satellite internet packages available qualify as broadband. Most performance issues with satellite internet aren’t caused by low speed—they’re caused by high latency.

FACT: Satellite internet has high latency.

Latency, sometimes called lag, ping, or ping rate, is the time it takes a digital signal to travel from your computer to your provider’s server and back.

With satellite internet, the signal travels farther than it would with a cable, DSL, or fiber connection because it literally goes to space and back. Traveling that extra distance takes extra time. That’s why satellite internet has higher latency than other types of internet technology.

You’ll notice the latency the most during real-time online activities like video chatting.

FICTION: Satellite internet is expensive.

Satellite internet prices are comparable with other types of internet. Most internet packages offered in America range in introductory price from about $45 to $150 per month, and it’s the same with satellite internet.

Even after the introductory price expires, the long-term prices still fall in line with industry norms on almost every package.

FACT (sometimes): Bad weather interferes with satellite internet signals.

Bad weather occasionally interferes with the signal, but that issue is often blown out of proportion. Despite the potential for weather interference, satellite internet customers gave their providers higher customer satisfaction scores for reliability in 2018 than any other internet customers gave their providers.

FICTION: You can’t play video games on satellite internet.

Latency can make online gaming problematic, but it can still be done. The trick is to choose the right games and optimize your setup. Check out “Your Guide to Gaming on Satellite Internet” for more details.

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