Browsing the web and streaming Netflix is mostly about download speed, but remote work is a two-way street. Working from home heavily relies on latency and upload speeds.
Video calling with clarity and without embarrassment
When it comes to video calls (Zoom, Teams, Meet), latency is king. For real-time communication, latency (the time it takes data to travel back and forth) is more important than raw speed. Ideally, remote workers need latency under 100ms. The problem is that many rural internet providers have higher-than-average latency compared to traditional wired connections. High latency causes those half-second delays, leading to the dreaded "talk-over" effect, where coworkers and clients constantly interrupt each other.
Upload speed is also important for avoiding low-resolution calls. You don't want to look blurry to your colleagues or have your presentations look muddled. HD video calls generally require at least 3 Mbps of upload and download speed to maintain a stable, non-pixelated connection.
Why corporate VPNs hate high latency
Many companies require extra layers of security, especially when remote employees are working over their home internet connection. Virtual Private Networks (VPNs) are the most common solution, but they require faster, more consistent connections that need low latency. Since VPNs create a tunnel between workers' devices and company servers, excessive latency can cause interruptions and make it impossible to work securely.
Remote workers subjected to strict corporate IT security protocols must choose LEO satellite (Starlink), 5G Home Internet (T-Mobile/EarthLink), or Fixed-Wireless (Rise) to keep their VPNs connected.
Uploading data: The hidden bottleneck
Many internet plans are highly asymmetrical, meaning they might boast 100 Mbps for downloading, but only offer 3 to 5 Mbps for uploading. Sending massive slide decks, pushing code, syncing local folders to OneDrive/Dropbox, and attaching large files to emails all rely on upload speeds. Remote workers should look for providers that offer at least 10 Mbps to 20 Mbps of upload speed.