Internet service providers (ISPs) throttle internet connections for three main reasons: data-type deprioritization, data caps, and network management during high traffic times.
With satellite and other rural internet types, the most common reason for throttling is going over your data cap. Fixed-wireless and mobile hotspot connections can also run into throttling related to data caps. And though it’s less common (because their data caps are more generous), it can even happen with cable and DSL internet connections as well.
If your internet tends to slow to a crawl at the end of the month, data cap throttling is your most likely culprit.
Both HughesNet and Viasat (formerly Exede) have a few easy ways to check your monthly data usage to see if that’s why your speeds are slowing down.
- Viasat customers can check data usage on the Viasat mobile app or by logging in to your MyViasat account.
- HughesNet customers can also check data use by logging in to your online HughesNet account or on the HughesNet mobile app.