Choosing the right business internet provider begins with understanding your company's specific needs. A suitable plan not only keeps you connected but also enhances productivity, secures data, and supports future growth. Here are some key factors to consider:
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Choosing a business internet provider
Connection and Performance
- Speed, Latency, and Bandwidth: Select a plan that’s fast, responsive, and can handle the number of devices you have.
- Type of Connection: Fiber undeniably offers the fastest speeds, but if it's unavailable, consider alternatives such as satellite, cable, DSL, or fixed wireless.
Support and Service
- Customer Support: Ensure 24/7 support is available, and test the support team's responsiveness before you sign a contract.
- Reliability and Uptime: Look for a Service Level Agreement (SLA) that guarantees at least 99.9 percent uptime and understand the compensation policy for any service interruptions.
Future-proofing and Security
- Scalability: Ensure that the plan can grow alongside your business needs.
- Security: Choose providers that offer protection against network threats and will work with your IT team.
Additional Factors
- Cost: Balance the plan's value with its performance.
- Bundled Services: Look for packages that can help reduce overall expenses.
- Backup Options: Ensure continuity with options like fixed wireless or LTE failover during outages.
By considering these factors, you can refine your choices based on your company's size and structure.
Small Business (1–20 employees)
Most small businesses prioritize predictable pricing and consistent internet speeds. Here are some key considerations:
- Plans offering speeds of 25 to 200 Mbps for email, web applications, and light video calling
- No lengthy commitments for flexibility in case your needs change
- Easy-to-use Wi-Fi management tools
While small teams typically do not require gigabit speeds, they do need a reliable service.
Growing Business (20–200 employees)
As your business expands and you hire more employees, it's crucial that your internet can handle increased usage. Here are key considerations:
- Choose internet plans that offer speeds between 200 and 1,000 Mbps to support daily cloud activities.
- Ensure you have faster upload speeds to facilitate file sharing and video conferencing.
- Invest in better routing equipment to maintain stable Wi-Fi connections.
- Look for priority, 24/7 customer support.
Additionally, you may need static IP addresses or dedicated support channels to manage your growing business needs effectively.
Enterprise Business (200+ employees or multiple locations)
Larger organizations require more than just speed; they also need stability, security, and redundancy. Here are some key considerations:
- Dedicated fiber or symmetrical plans
- Networking for multiple locations with unified management
- Stronger Service Level Agreements (SLAs) and uptime guarantees
- Separate guest networks for customers or partners
- Backup connections to prevent downtime
If your organization has remote teams, look for providers that offer secure access and traffic controls.
Business vs. residential internet: What's the difference?
Business internet offers features designed to support teams, tools, and increased traffic. These features include:
- Higher upload speeds
- Priority repair services and customer support
- Options for static IP addresses
- More powerful routers to accommodate multiple devices
- Business-grade Service Level Agreements (SLAs) that detail uptime and response times
While residential plans suffice for small teams, most businesses will benefit from the enhanced performance and support provided by business plans.
Types of connections
Depending on your location, you may have several types of connections available. Here is a list of the business connection types and what each offers.
Fiber
Offers fast speeds and strong reliability, making it ideal for teams that use cloud tools or participate in video meetings throughout the day.
Cable
Widely available with solid performance, cable service is a good fit for many small and mid-sized businesses.
DSL
A lower-cost option for areas where fiber or cable service isn't available. It's suitable for basic tasks like checking email and browsing the web.
Fixed Wireless
This option uses radio signals instead of cables and is suitable for rural areas or places with limited wired service.
Satellite
Satellite internet is a good option for remote locations because it works anywhere with a clear view of the sky. Although speeds and latency can vary more than wired options, it provides reliable coverage in areas that other services cannot reach.
Multi-location business internet
If you manage multiple locations, it's essential to have an easy way to keep everything connected. Here are some key features to consider:
- Centralized network management
- Virtual private network (VPN)
- Shared security policies
- Predictable billing
- Backup failover setups
- Tailored coverage for each site's needs
Some providers offer bundled services for multiple sites, while others need separate plans for each location. You can check your zip code search results to see what services are available in each area you serve. Alternatively, you can use a business aggregator to help you manage your internet services across multiple locations. An internet aggregator can streamline the process of getting internet for each location and consolidate everything into a single bill.
If you are looking for help with multi-location business internet, Satellite Internet has partnered with Clearlink Consulting and you can call 833-970-5891 to speak with a consultant to get tailored internet solutions today.
Business internet FAQs
How is business-grade internet different from residential?
Business plans include higher upload speeds, better support, and clearer SLAs. They also support more users and devices without slowing down.
How accurate is this availability data, and is it updated regularly?
The availability data comes from providers and public records. It’s updated as new coverage areas roll out, so you see the most current options when you search your zip code.
How do I check which providers are available at my business address?
The easiest way is to use the tool at the top of this page. Simply enter your business ZIP code to get a complete list of providers, plans, and current offers immediately. You'll see available providers and plan details. You won't get a call unless you request one from a provider.
Can I talk to someone to help me choose the right plan, or is this just a directory?
If you are looking for additional help or guidance choosing a plan, call 833-970-5891 and talk to a consultant. The zip search gives you self-service results, but support is available if you prefer help reviewing your options.