Rise Broadband FAQ
Does Rise Broadband have data caps?
Some Rise Broadband plans have data caps, although unlimited plans are available. Metered plans range from 250 GB to 450 GB of data per month. Unlimited plans technically have a data limit of 2 TB, but that’s high enough that it’s considered unlimited.
Is Rise Broadband good for gaming?
Rise Broadband can support gaming, but you may experience delays if you’re playing a first-person shooter game like Overwatch. The minimum speed requirement for gaming is 3 Mbps, but faster speeds will give you an advantage in play. Since Rise Broadband speed availability varies by location, your gaming experience with Rise Broadband will depend on how fast your connection is in your area.
What happens if I go over my data cap with Rise Broadband?
If you exceed your data cap with Rise Broadband, you’ll be charged $3.50 for each additional 10 GB of data on your next bill. You will receive email notifications when you’ve incurred additional fees.
Is Rise Broadband good for streaming?
Yes, Rise Broadband speeds can support video streaming—but it’s the data usage you need to watch out for. Netflix recommends download speeds of 3 Mbps for SD quality, so all Rise Broadband plans offer sufficient speeds for streaming Netflix. But we recommend getting a Rise Broadband unlimited plan if you plan on streaming a lot so that you don’t incur extra data charges.
Is Rise Broadband good for rural areas?
Rise Broadband is a good internet option for rural areas where cable, DSL, or faster internet options aren’t available. If you’re comparing satellite internet with Rise Broadband fixed wireless, we recommend Rise Broadband because it’s less expensive and you can get more data for your buck than you can with satellite internet plans.
Can I use my own modem with Rise Broadband?
You can also use your own modem with Rise Broadband and save the equipment rental fee each month, as long as it’s compatible. Contact Rise Broadband directly to find out which modems are compatible. On the other hand, renting a modem is a convenient option for many customers. If you rent and your modem breaks, Rise Broadband will send you a new modem. Plus, customer support can troubleshoot connection problems easier if you have a company-issued modem.