What is the phone number for Viasat Internet (formerly Exede)?
The phone number for Viasat Internet (formerly Exede) is 1-855-810-1308. Viasat offered satellite internet service under the brand names Exede and WildBlue until 2017, when a new satellite system was launched and all residential internet service was rebranded as Viasat.
How do I cancel my Viasat service?
If you are moving or need to cancel Viasat Internet, you will have to call the Viasat customer service number (you can’t cancel online). Call 1-855-810-1308 to discontinue service and get instructions for returning Viasat equipment. Make sure you return all equipment within 30 days of disconnecting the internet to avoid paying equipment non-return fees of up to $300.*
The phone agent can also tell you if you will need to pay an early termination fee (ETF), which is billed to customers who do not fulfil their two-year contract. Viasat ETF structure is simple: $15* per month for every month remaining on your contract. So if you cancel a year into a two-year contract, you’ll pay $180.*
If you are a business customer and need to cancel Viasat service, contact Viasat Business Care at 1-855-313-4111.
How can I contact Viasat satellite internet company?
You can call Viasat customer service at 1-855-810-1308 anytime of the day or night for questions about service or with tech support issues. You can also contact Viasat by live chat or email at firstname.lastname@example.org.
*Data as of 4/01/20. Offers and availability may vary by location and are subject to change.