If your HughesNet internet isn’t working, you first need to power cycle your modem and router. To do that, unplug the modem and router (or a modem/router combo, sometimes called a gateway) for at least five minutes. Then, replug the devices and wait two minutes while the network resets. This should clear up the most common HughesNet problems.
But if that doesn’t work, never fear. We’ve got a short list of HughesNet troubleshooting items you can try yourself before resorting to HughesNet customer service.