2022 Mint Mobile Review | Plans, prices, and customer satisfaction

Subtitle: Mint Mobile is Ryan Reynold’s MVNO wireless provider, and it’s actually pretty great.
Mint Mobile
Prices
$15.00–$30.00/mo.
Data
4 GB–Unlimited*
Speeds
Up to 4G LTE
Network coverage
High (T-Mobile)

*Unlimited plan customers using >35GB/mo. will experience lower speeds. Videos stream at 480p. Capable device required. Coverage not available in all areas


Mikayla Rivera
Managing Editor
Read More
August 23, 2022

Is Mint Mobile good?

Mint Mobile offers low prices, unlimited data plans, and solid customer service, so we’d definitely say it’s a good cell phone provider and even a good rural internet failover. In fact, we’d say Mint Mobile is one of the best mobile virtual network operators (MVNOs) available on the market. But as with all MVNOs, there are a few drawbacks.

Mint Mobile uses the T-Mobile network, which is great because T-Mobile’s network has the largest coverage network in the nation right now. That said, Mint Mobile is essentially renting its network, so T-Mobile will deprioritize Mint Mobile subscribers’ data in congested locations so its own subscribers enjoy faster speeds.

Pros
pro Unlimited data plans
pro Extremely affordable prices
pro T-Mobile nationwide coverage
Cons
con No family plan options
con Deprioritized data

Mint Mobile plans and prices

Plan
Price
Data and speed
Details
4 GB plan$15.00/mo.*Speed: 5G and 4G LTE Data: 4 GB (after that, slower speeds)
10 GB plan$20.00/mo.*Speed: 5G and 4G LTE Data: 10 GB (after that, slower speeds)
15 GB plan$25.00/mo.*Speed: 5G and 4G LTE Data: 15 GB (after that, slower speeds)
Unlimited plan$30.00/mo.*Speed: 5G and 4G LTE Data: Unlimited GB** (after 35 GB, slower speeds)

*Annual price. Price available to all new customers for the first three months, even without annual subscription.
**Unlimited plan customers using >35GB/mo will experience lower speeds. Videos stream at 480p. Capable device required. Coverage not available in all areas

Most people will be satisfied with any Mint plan, even just because of the low prices. The main differences between them, besides price, is how much data you get. We suggest the unlimited data plan, where you get unlimited talk, text, and data. More on that plan below.

If you just don’t need that much data, you can save an extra $15 a month by getting the 4 GB data plan. It’s great for the minimalist who needs data for the occasional google search, GPS navigation, or temporary home internet hotspot as a backup to their primary rural internet service.

All Mint Mobile plans also all come with unlimited text and talk, plus limited international calling; you can even call Canada and Mexico numbers for free.

Mint Mobile unlimited plan

Play Video

Mint Mobile’s greatest claim to fame, besides the obvious Ryan Reynolds, would be its unlimited data plan at only $30 a month.

Now, to be clear, almost no cell phone provider or MVNO provider offers truly unlimited data, and Mint Mobile is the same. After you’ve used 35 GB in the same month, Mint will slow your speeds down to 2G (the first digital connectivity speed type, which comes in around 0.1 Mbps). That’s still enough to do some slow browsing or email checking, but you certainly won’t be streaming TV.

All Mint Mobile plans offer both 5G and 4G LTE speeds, and yes, the unlimited plan is no exception. Which speed you’ll get will depend on which one is most available where you are and which one is currently the fastest. 5G may be faster than 4G LTE almost always, but if a lot of people are using that connection, 4G LTE will still likely be faster and serve you better.

Unlimited mobile hotspot data
Location

If you’re on the go and want an internet connection that offers more high-speed data than Mint Mobile’s unlimited plan offers, check out our Best Unlimited Mobile Hotspot Data Plans article for more on your best data deals.

Mint Mobile plan data and Netflix

A while back, Mint Mobile didn’t allow you to use Netflix with its unlimited data plan, probably because streaming services can be data hogs. However, Mint Mobile has taken away that restriction, so you can now watch Stranger Things on the go. But your resolution will still be capped at 480p, and keep in mind that your unlimited data, like we said, isn’t truly unlimited.

It’s still best to stream your TV shows with a Wi-Fi connection whenever you can.

Mint Mobile family plans

Mint Mobile’s family plans don’t work with the same buy-more-for-less model that other MVNOs use. Instead, Mint will simply combine all the individual plans you want to purchase under one bill.

That will give you the convenience you want, but you’ll miss out on savings you might find with other wireless providers.

Mint Mobile network

Mint Mobile uses the T-Mobile network, the leader in 5G and the network with the most coverage in the nation. If you’re looking for solid coverage and fast speeds, Mint Mobile has about the best network of any MVNO.

That said, MVNOs have restrictions compared to their network owner. For more on how MVNOs work generally, check out our MVNO section below.

There also may be cases where, despite all its accolades, T-Mobile’s network isn’t the best one for you. Having the best coverage doesn’t mean it covers everything, so depending on where you live, another network might cover your area more completely. We recommend checking cell provider coverage maps before committing to any MVNO or major provider.

Mint Mobile customer service

In our research, we found most people rarely ever need to contact Mint Mobile’s customer service. That’s definitely a great sign.

For anyone who does run into issues, they tend to be about porting over their number from their old network. Most commonly, people report being out of service for about 24–48 hours when something does go awry with this process, and then no issues thereafter.
That said, there have also been a few complaints about Mint Mobile’s site accessibility. So if you’re visually impaired, you’ll want to be extra careful you’re ordering an e-sim card, not a physical one, when starting service.

This gets tricky because the site has screen-reader issues, and if you get the wrong one (physical instead of an e-sim), you’ll be at best be stranded for a couple days until your Mint sim card arrives, or at worst until you can convince a stranger to insert your sim card for you.

This issue comes about because, as customer service forums report, Mint Mobile reps can’t undo a physical Mint Mobile sim card purchase once it’s gone through. This seems to be because the physical sim cards are actually linked to T-Mobile, and therefore are out of Mint Mobile’s direct control.

Mint Mobile vs. the competition

Visible Wireless, Cricket Wireless, Xfinity Mobile, Boost Mobile, Ultra Mobile, and Google Fi are Mint Mobile’s main competitors. You’ll notice they’re all MVNOs just like Mint Mobile, so they come with the same pros and cons: lower prices than the big network providers, and deprioritized data to match (which equals slower data speeds compared to the big chalupas).

That all said, Mint Mobile is definitely top of the list compared to other MVNOs. Mint Mobile’s faster and more available than many, since it uses T-Mobile’s network, which offers superior 5G speeds and wide national coverage.

We’d say the next-best choice would be Visible Wireless, which uses Verizon’s second-best network in the nation. But Visible has slightly more expensive plans, and it is actually owned by Verizon. That’s not necessarily good nor bad, but it’s something to keep in mind since Verizon doesn’t have as much motivation to compete with itself.

Pro tip: Visible might be more your speed
Light Bulb

For more on Visible Wireless, Mint Mobile’s top competitor, check out our Visible Wireless Review.

Meanwhile, Ryan Reynolds owns 25%¹ of Mint Mobile, which isn’t really a business pro or con, but does mean you’ll get random voice mails from Ryan Reynolds each month being generally funny in your inbox.

Don’t make a purchase based on that—but we’ve got to admit, it’s a fun little perk.

Mint Mobile as a home internet failover

Cellular data is sometimes the best internet failover you can get. It can even be a primary internet option if you live in rural areas with spotty DSL or if you haven’t buckled down to get a satellite internet provider yet.

The Mint Mobile unlimited data plan could definitely work as an internet failover or a backup for when your internet (satellite, DSL, or otherwise) goes out. But we wouldn’t recommend it as a full replacement for home internet—there are just better options, like fixed wireless home internet that uses cellular networks to provide significantly faster and more reliable internet.

Info

Check out our Should You Use Your Mobile Phone for Home Internet guide for more details on internet failovers, home internet, and more.

About MVNOs

An MVNO, or mobile virtual network operator, is a cellphone provider that pays larger companies like AT&T, T-Mobile, and Verizon for use of their cellular networks. Cellular networks cost a lot of money to maintain, so by renting use of them instead of maintaining them, MVNOs can pass on the savings to customers.

That results in lower prices for Mint Mobile subscribers, Visible customers, and Cricket Wireless users, but it also means you aren’t prioritized on the networks that these MVNOs use. So your data speed might slow down compared to a direct T-Mobile customer if you have Mint Mobile.

This is called data deprioritization, and you won’t run into this issue all the time. You should only get these slower speeds when there’s network congestion in your area.

Basically, if a bunch of Mint Mobile and T-Mobile users are in the same area, all using their data at the same time at, say, a concert venue, then Mint subscribers will have their speeds slowed so T-Mobile subscribers can keep their same speeds.

This might seem unfair, but T-Mobile subscribers are also paying more than double per month for the perk, so you’ll just have to decide what you prefer.

What phones will work on Mint Mobile? Mint Mobile compatible device list

Mint Mobile allows you to bring your own device to its service—it just has to be compatible, and you’ll want to make sure it’s an unlocked phone as well.

If you don’t see your phone here, go to the Mint Mobile website and check its phone compatibility tool to see if your phone will work with your desired Mint Mobile cell phone plan.

Final verdict on Mint Mobile

Mint Mobile is an excellent choice if you live in T-Mobile’s coverage area, like low prices (who doesn’t, right?), and want unlimited data but don’t mind occasional slower speeds.

If you want a family plan, we recommend going to Visible Wireless or elsewhere, just because Mint Mobile’s family plans aren’t as good a value. Mint Mobile is better for single cellphone plans and those looking for some unlimited data as an internet backup.

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Mint Mobile FAQ

Is Mint Mobile owned by Ryan Renolds?

Ryan Reynolds owns about 25%¹  of Mint Mobile.

Is Mint Mobile owned by T-Mobile?

Mint Mobile isn’t owned by T-Mobile, but Mint does purchase use of T-Mobile’s network infrastructure to offer to its subscribers.

What network is behind Mint mobile?

T-Mobile is the network behind Mint Mobile’s service.

Is Mint owned by ATT?

Mint isn’t owned by AT&T, but it was founded by Ultra Mobile, another MVNO. Ryan Reynolds—yes, the factory—currently owns 25% of Mint Mobile.¹

Why is Mint Mobile so slow?

If your Mint Mobile speeds are slow, it’s most likely because either 1. you’ve exceeded your high-speed data for the month or 2. your speeds have been deprioritized because there’s network congestion, and T-Mobile (the network Mint Mobile uses) prioritizes its own customers.

Does Mint Mobile sell your data?

Mint Mobile doesn’t sell your personal information to creepy third-party entities, but its privacy policy does reveal that it may pass on your relevant data (including personal details like your address) for marketing and business purposes to its partnered service providers, like T-Mobile.

Methodology

Our SatelliteInternet.com editorial team bases our analyses on research, results from our speed test tool, and proprietary internet provider data on speeds and pricing. We dig deep to get hard-to-find information on internet plans, fees, and upcoming brand developments.

We make this information easy for you to find in one place via our in-depth reviews, and we use our satellite internet industry expertise to analyze the options to help you make the most informed decision for your household.

To learn more about our process, check out our Methodology page.

Sources

1. Mike Dano, LightReading, “Mint Mobile, Backed by Ryan Reynolds, Is Up For Sale,” June 2022. Accessed August 18 2022.